General Terms & Conditions

Payment and Check Out: IMPORTANT! IF YOU DO NOT AGREE TO USE OUR CHECKOUT TO MAKE PAYMENT, DO NOT BUY!  Our Checkout helps us run very efficiently, saving us money, and helping US give YOU great prices. When you use our Checkout you will be able to pay with , Visa, MasterCard, American Express, or Money Order/Cashier's Check.

Money Orders and Cashier's Checks:  We only accept US money orders. We cannot accept international money orders, including Canadian postal money orders. If you want to send us a money order or cashier's check, please make payable to:

Laptop City Express
P.O. Box 2693
Newburgh, New York 12550.

Personal and Business Checks: Sorry, we do not accept ANY personal checks or company checks, so please do not ask.

Warranty: Most items we sell are warranted by us or the manufacturer. If warranted by the manufacturer, warranty service/replacement/repair will be performed by the manufacturer directly, according to their terms and conditions. We will provide you information on how to get manufacturer warranty service, if you need assistance.  If warranted by us, the specific terms of the warranty will be specified in the item listing. Any warranty offered will be void if the item is disassembled, tampered with, or otherwise serviced by any party other than us. If you need warranty service for an item warranted by us, please send us an email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Returns: Returns made for non-defective merchandise will be charged a 20% restocking fee. Shipping fees and return shipping fees are non-refundable.  All items require a Return Material Authorization prior to shipment, so if you need to return an item for any reason (including warranty service), please send us an email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . 

Sales Taxes: As required by law, ALL shipments made to a New York address will be charged 8.25% state sales tax.

Where We Ship:  We will ship worldwide. We will ship to APO/FPO and international addresses, but please note: neither tracking information nor insurance can be provided if you specify an APO/FPO and international address, so if you specify an APO/FPO or international address, you agree that we will ship to those addresses at your risk. 

Pickups:  We ship ALL items. There are no pickups!

Shipping & Handling Fees: Buyer to pay a flat shipping and handling fee per item. This fee covers shipping, handling, and insurance to anywhere we ship (see below).

How We Ship: Please note that we currently ship domestic orders via USPS Mail, UPS Ground, or DHL Services (our choice).  All international orders will be shipped USPS International Services (our choice). We recommend that you always provide a street address, not a PO box. High value items (anything over US$100) will not be sent to PO boxes. We will send you carrier and tracking information when your item leaves our warehouse.

If you do not agree to our terms and conditions, please do not buy.
Thanks again for buying from us!